Datenschutzrichtlinie

Last updated: July 2026

Curmex Car Rental N.V. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have when using our website or booking a rental vehicle with us.

This Privacy Policy applies to the website curmexcarrentals.com and the services provided by Curmex Car Rental N.V.

1. Who We Are

Curmex Car Rental N.V. is a car rental company based in Curaçao.

Registered address:
Kaya Urdal 41
Curaçao

Business office:
Bon Bini Business Center 10
Schottegatweg Oost
Curaçao

E-Mail: info@curmexcarrentals.com

For questions about this Privacy Policy or the use of your personal information, you can contact us using the email address above.

2. Information We Collect

When you make a reservation or contact us, we may collect personal information that you provide directly to us.

This may include:

First and last name
Email address
Telephone number
Address
ZIP or postal code
City
Country
Date of birth
Flight number
Rental dates and times
Pickup and drop-off information
Vehicle selection
Booking and reservation details
Notes or additional information you choose to provide

We only ask for information that is relevant to processing your reservation, communicating with you, and providing our car rental services.

3. How We Use Your Information

We may use your personal information to:

Process and manage your car rental reservation
Confirm, change, or cancel a booking
Communicate with you about your reservation
Arrange vehicle pickup and drop-off
Provide customer support
Process payments
Maintain booking and business records
Prevent misuse, fraud, or unauthorized transactions
Comply with legal, tax, accounting, or regulatory requirements
Improve our website and rental services

We do not sell your personal information.

4. Online Bookings

Our website allows customers to search for available vehicles and make a reservation online.

When you complete a booking, the information entered in the booking form is used to create and manage your reservation.

Booking information may be stored in our reservation system and accessed by authorized Curmex Car Rental N.V. personnel where necessary to manage your rental.

You are responsible for ensuring that the information you provide during the booking process is accurate and up to date.

5. Payments and Sentoo

Online payments are processed securely through Sentoo, a payment service provider.

When you choose to make an online payment, certain information required to complete the transaction may be processed by Sentoo and the relevant payment processor or financial institution.

Curmex Car Rental N.V. does not need to receive or store your complete payment card details to process payments made through Sentoo. Sentoo describes its service as enabling merchants to accept customer payments and acts as a technical payment-service provider in the payment process. sentoo.io

The processing of information by Sentoo is also subject to Sentoo’s Privacy Statement.

6. Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information about your interaction with our website, including information such as:

Pages visited
Time spent on the website
General device and browser information
Approximate geographic information
How you arrived at our website
Interactions with website features

We use this information to understand website performance, identify technical or usability issues, and improve the experience for our visitors.

Google Analytics is implemented on our website using MonsterInsights.

Google provides information about how it safeguards and processes Analytics data and offers privacy controls for Analytics users. Google Help

For more information, you can review Google’s Privacy Policy.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to make the website function correctly, remember certain preferences, measure website usage, and understand how visitors interact with the website.

Some cookies may be required for essential website functions, including the booking process.

Analytics cookies may be used in connection with Google Analytics.

Where required, you may be asked to accept or manage non-essential cookies through the cookie settings available on our website.

For more detailed information about the cookies used on our website, please refer to our Cookie Policy.

8. WhatsApp Communication

Our website provides the option to contact us through WhatsApp.

When you choose to communicate with Curmex Car Rental N.V. through WhatsApp, your telephone number, profile information made available through WhatsApp, and the content of your messages may be processed as part of the conversation.

WhatsApp is a third-party communication service and its processing of personal information is subject to its own privacy terms.

We use WhatsApp communications to answer questions, provide customer support, and assist with bookings and rental-related matters.

9. Sharing Your Information

We may share personal information with trusted service providers where this is necessary to operate our website or provide our services.

These may include:

Payment service providers
Website and hosting service providers
Booking and reservation systems
Analytics providers
Communication service providers
Professional advisers, accountants, or legal advisers where necessary
Government or regulatory authorities where required by law

We only share information where reasonably necessary for the relevant service or legal purpose.

We do not sell or rent customer personal information to third parties.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Booking and transaction information may be retained for administrative, accounting, tax, legal, and business record purposes.

The exact retention period may depend on the type of information and any applicable legal or regulatory requirements.

When personal information is no longer reasonably required, we may delete or anonymize it.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Curaçao’s personal-data protection ordinance requires appropriate technical and organizational security measures in view of the risks and nature of the personal data being processed. Lokaleregelgeving

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on the applicable privacy laws, you may have the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information where applicable
Information about how your personal information is used

To make a privacy-related request, contact us at:

info@curmexcarrentals.com

We may need to verify your identity before processing certain requests.

13. Links to Third-Party Services

Our website may contain links to or integrations with third-party websites and services.

These third parties operate under their own privacy policies and practices. Curmex Car Rental N.V. is not responsible for how independent third-party websites process personal information.

We recommend reviewing the privacy policy of any third-party service you use.

14. Children’s Privacy

Our car rental services are not intended for children.

We do not knowingly collect personal information from children for the purpose of renting vehicles.

If we become aware that personal information from a child has been collected without an appropriate reason, we may take steps to delete that information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The latest version will be published on this page and the “Last updated” date will be revised when appropriate.

16. Contact Us

If you have questions about this Privacy Policy or how Curmex Car Rental N.V. handles your personal information, please contact us:

Curmex Car Rental N.V.
Kaya Urdal 41
Curaçao